Valley Memorial Park Funeral Home | Hillsboro OR funeral home and cremation

Questions and Answers

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Valley Memorial Park is located on the site of an original pioneer farmstead.  It was founded in 1958 by a group of local citizens and business people. In 2008, we opened a small FULL SERVICE FUNERAL HOME built in the "cottage style" to keep costs and pricing within reach of everyone.  We offer personalized and reasonably priced funeral and cremation services.  Fully staffed and supported by licensed funeral directors, we are now one of the most reasonably priced funeral homes in Washington county.

We are a private company owned by Foundation Partners Group.  We currently have affiliate locations and offices in Multnomah, Washington & Clackamas counties and the central Oregon coast and can provide service to families from the entire state of Oregon and southwest Washington.  By calling upon us, you gain access to a whole team of dedicated, thoughtful, hardworking people to provide you a meaningful memorial experience.

No, even though most people also use our cemetery, the cemetery choice is separate and always your personal decision.  Our funeral home staff can assist you with cemetery arrangements at any cemetery, including Willamette National.

We have purposely desinged our funeral home office to be practical for all families, whether choosing cremation or burial arrangements.  Our facilities are simple and comfortable without opulent buildings and furnishings.  Our "cottage" office is a beautifully restored farm house. Services and merchandise is also appropriately priced. We can assist you in arranging meaningful memorial tributes within our property surroundings or any other location of your choice.  Either way, we are here to help and hopefully save you money at the same time.    

No.Even though you purchased the right to use a certain area of real estate within our memorial park or the mausoleum, you are actually purchasing the "right of interment" in that space.  You will receive a "Deed to Interment Rights" once the space is fully paid. 

Valley Memorial Park is an "ENDOWMENT CARE" cemetery.  In the state of Oregon, an endowment care cemetery must set aside a certain percentage of its revenue into a irrevocable trust fund.  That fund is audited annually and generates income which may be used to care for the maintainance of the memorial park.

Yes, in addition there will be service fees paid at the time of need for placement of the casket, vault or urn in that particular space.  In addition, you may want to place a permanent memorial marker (or headstone) on that space.    

Any monies paid to us in advance of need is placed into a state audited trust or insurance fund and held in accordance with all applicable laws. Annual reports are submitted by a third party administrator. 

Upon your written request, any amounts placed into trust funds can generally be returned to you in accordance with applicable laws. Any amounts placed into insurance funds can generally be returned to you in accordance with the terms of each individual policy. 

Generally yes, if the merchandise is manufactured and delivered at the time you pay in advance. If the merchandise is an urn or cemetery marker, you can store the merchandise at home or have it placed ahead of time at your permanent memorial. If the merchandise is large, like a casket, it may be impractical to store it at home. Because we have no control over our cost of delivering merchandise in the future, there may be additional charges at that time if the merchandise was not initially delivered to you. 

Possibly, however each individuals personal finances are different and you should check with your financial advisor or accountant. 

Yes, even if you have made arrangements elsewhere, you always have the right to change it. We specialize in assisting you with filing the claim with the insurance company.

As part of our service, we facilitate the completion and recording of all required documents. We can also order additional “certified copies” of the death certificate for estate or insurance settlement purposes. 

Most states require proper recording of the death certificate and insurance companies require proof of death and “advance planning” documents require all of your personal data, including social security numbers. Because of this, we are bound by confidentiality agreements and your information is secured in your permanent file with us. 

Since most people have individual ideas and life styles, we encourage each and every family to “personalize” their wishes for memorial or funeral services. 

The choice to scatter ashes or place them in a permanent memorial location is a personal matter. Some also choose to go out on a boat arranged by us for a “formal” sea scattering service. However, most people choose to have a permanent memorial in the cemetery of their choice. 

If arrangements for taking personal delivery of the ashes has been made, we can hold them for a reasonable length of time. However, after that time arrangements must be made for delivery or permanent placement at a memorial site. 

Yes, our qualified staff and technicians operate our own crematory. While many other funeral homes rely on other facilities to conduct the cremation and then return the ashes to them, we rarely do that unless absolutely necessary. 

The appearance is a grayish white and somewhat like that of crushed seashells or course sand. There may also be small calcium-like particles present. The quantity is generally the size of a 6 x 6 x 6 inch small box. The weight is approximately 5 lbs. After initial removal from the crematory chamber, they are finally processed with specialized equipment and then placed into a temporary transport container, a standard urn or a specially designed permanent urn. Following that, the urn is generally placed at in a permanent memorial at a cemetery or specially designed cremation garden or mausoleum. 

If you have made “advance planning” arrangements, the funeral home should always be called first. Your instructions will be carried out at that time. If a death occurs in a medical facility or nursing home, generally they will hold the body until our staff arrives. If a death occurs outside of a medical facility or nursing home, such as at home, we will contact the medical examiner and your doctor in order to assure all applicable procedures are followed. 

Generally within an hour or two, however this time can vary greatly depending upon the location and circumstances of death. 

Generally, a member or affiliate of our own specially trained staff, however under certain circumstances a representative from the medical examiner’s office or an ambulance will perform this service. 

Generally, the body is taken directly to the funeral home for holding until funeral or cremation arrangements have been made. However, under certain circumstances the body may be taken to the medical examiner’s office prior to being taken to the funeral home. 

No. However, most people do not have the facilities or necessary equipment to provide the services that are needed at this time. In addition, regulatory issues must be adherred to along with numerous documents that need to be prepared for final disposition. These are complex and time consuming issues. By engaging a funeral home to facilitate these services on your behalf, you have access to their facilities, professional staff and other valuable resources. This generally provides emotional comfort for those going through this process. 

No. However, most people have found that purchasing these items from third parties or internet sellers has not saved them considerable amounts of money over what they would have paid by purchacing directly from us. Our merchandise selections and prices are reasonable and generally compare favorably with third party and internet sellers. In addition, when these items are purchased at our location, you can generally see them directly and immediately know if it is suitable and acceptable for your needs. 

Each state, city and county has its own regulations regarding this. You should check with each individual agency (including real estate use rules) within the county of your residence. Most people choose an established cemetery because of location or family heritage. However, if you choose to use your private property as a cemetery, you should consider what impact it may have on your land in the future. 

The funeral home will always review your instructions and proceed appropriately. Generally, your family will notify the funeral home and give us instructions to proceed in accordance with your “advance planning” arrangements. They may (or may not) want to come to the funeral home. Final instructions may also be given via fax, email or, if necessary, our representative can deliver documents to your home for final review and signatures. 

This depends upon your individual circumstances. Generally, you will need one for each insurance policy and possibly one for each bank account. The cost varies with each individual county. Our staff will assist you in determining the amount you will need and facilitate the order for them on your behalf. 

No, however many people want to place either a “notice” or a formal “obituary” in their local newspaper. We can also assist you in placing “life stories” or obituaries online through our website with 

Yes, it is very important for you to notify us of this when you are requesting information ahead of time. 

Generally, this is not the case. The Veterans Administration is not affiliated with any funeral home or cemetery other than the official “Veterans Cemetery” . Unless a person dies while in active military duty , the Veterans Administration generally does not pay for all of the funeral and burial expenses. However, there are certain benefits the veteran may be eligible for. Our staff can assist you in this area. For further information click here for the Veterans Administration website. 

Generally, this is not the case. There is a “single pay” amount which may be available in the amount of $255, however it is only paid to a surviving spouse. Living in the same household, or minor children. For further information you may click here for the Social Security Administration website. 

Most organ donations take place at a medical facility. However, a funeral home would still need to be notified. If you arranged for your funeral or cremation in advance, we would record your wishes in your permanent “advance planning” record at our funeral home. 

We feel that pets are equally important when it comes to losing a family member.  If you desire cremation, we can assist you in recommending a reputable pet crematory. Whether you prefer cremation or burial, we can facilitate all of the  necessary arrangements.  However, if your pet was already cremated elsewhere and you wish to deliver the ashes to us, they can generally be placed in a permanent memorial (either separately or with you) at one of our cemetery or mausoleum locations.  We are one of the few cemeteries who allow this.  A wide assortment of personalized pet memorials are available.  Our staff will discuss these with you. 

Yes, this is always possible with cremation, however if the body is to be buried or entombed, there generally is a funeral scheduled within 7-10 days. 

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